Velvet Pulse

Processing: Orders are verified, quality checked and prepared for dispatch within 1-5 business days.

Delivery: Estimated delivery varies by destination. Tracking details are emailed after dispatch.

Privacy: Orders are shipped in plain outer packaging with no reference to the contents.

View full Delivery Policy

For hygiene and safety, opened, worn, or used products are not eligible for return or exchange.

Unused items may be requested for return within 14 days of delivery. For change-of-mind returns, return shipping is paid by the customer.

If an item is incorrect, damaged, faulty, or lost in transit, please contact service@sexdollpro.com with photos or video when applicable. Eligible cases may receive a replacement or refund.

View full Return & Refund Policy

Your order is prepared with privacy in mind and shipped in discreet outer packaging. Clean the product before and after use, follow the included care instructions, and store it in a cool, dry place.